At Stabillion, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our financial planning services.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
If you have any questions, please contact us:
📍 Address: 11A Santos St, Rugby, Cape Town, 7405, South Africa
📞 Phone: +27 82 661 9803
📧 Email: [email protected]
1. Information We Collect
We may collect the following types of personal information when you interact with our website or services:
Personal Details: Name, email address, phone number, and other details provided when filling out contact forms.
Financial Information: If you use our financial advisory services, we may collect relevant financial details necessary for analysis.
Technical Data: IP address, browser type, device information, and website usage data collected via cookies and analytics tools.
Communication Records: Information from emails, phone calls, or messages exchanged with our team.
We only collect necessary information required to provide our services and improve user experience.
2. How We Use Your Information
We use the data collected for the following purposes:
✅ Providing Financial Planning Services – To offer tailored financial advice and consultation.
✅ Customer Support – To respond to inquiries, schedule consultations, and provide service updates.
✅ Improving Our Services – To analyze user behavior and enhance website functionality.
✅ Marketing & Communication – To send updates, newsletters, and promotional content (only with your consent).
✅ Legal Compliance – To meet regulatory requirements and ensure lawful service operation.
We do not sell or rent your personal information to third parties.
3. How We Protect Your Information
We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. This includes:
✔ Encryption of sensitive data to enhance security.
✔ Restricted access controls ensuring only authorized personnel handle personal data.
✔ Regular security assessments to protect against data breaches and cyber threats.
While we take strong precautions, no online data transmission is 100% secure. However, we are committed to continuously improving our security practices.
4. Cookies & Tracking Technologies
We use cookies to improve user experience and analyze website traffic.
Types of Cookies We Use:
Essential Cookies: Required for website functionality and security.
Analytics Cookies: Help us understand user behavior and improve site performance.
Marketing Cookies: Used for relevant advertising (only with consent).
You can manage or disable cookies in your browser settings. For more details, refer to our Cookie Policy.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once data is no longer needed, we securely delete or anonymize it.
If you wish to request data deletion, please contact us at [email protected].
6. Third-Party Services
We may share necessary data with trusted third-party service providers, such as:
🔹 Payment Processors: To handle transactions securely.
🔹 Analytics Providers: To help us improve website performance.
🔹 Regulatory Authorities: If required by law for compliance.
These providers are required to follow strict privacy and security policies.
We are not responsible for the privacy policies of external websites linked on our platform. Please review their privacy policies before sharing your data.
7. Your Rights Under South African Law
Under the Protection of Personal Information Act (POPIA), you have the following rights regarding your personal data:
🔹 Right to Access – You can request a copy of the data we hold about you.
🔹 Right to Rectification – You can ask us to correct inaccurate or incomplete data.
🔹 Right to Erasure – You can request the deletion of your data, subject to legal retention requirements.
🔹 Right to Withdraw Consent – You can opt out of marketing communications at any time.
To exercise these rights, contact us at [email protected].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised date.
We encourage users to review this policy periodically to stay informed about how we protect their data.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, you can reach us at:
📍 Stabillion
📍 Address: 11A Santos St, Rugby, Cape Town, 7405, South Africa
📞 Phone: +27 82 661 9803
📧 Email: [email protected]